Your Neighbor in Duluth Knows Insurance
— and Shops 15+ Carriers to Find You the Right Fit
Independent coverage for what you've built, from an agent who's been in the Gwinnett County & Metro Atlanta community for over two decades.
20+ Years of Experience
15+ Personal Lines Carriers
Service in English & Spanish
8+ Commercial Lines Carriers
Serving Metro Atlanta & Beyond
An Independent Agent Works for You — Not for a Carrier
Most people don't realize how much the type of agency they choose affects the coverage they get. A captive agent can only offer one company's products. At Excelso Insurance Agency, I'm not tied to any single carrier's quotas or targets. That means when you ask me for auto insurance, homeowners coverage, or a life policy, I go to the market and find the option that actually fits your situation — not the one I'm required to sell.
Protection for What Matters Most
Coverage for Every Part of Your Life
in Gwinnett County and Beyond
Auto Insurance
Liability, comprehensive, collision, and SR-22 filings for high-risk drivers. One call gets you quotes from multiple carriers.
Home Insurance
Coverage for your home, your belongings, and your liability — with real market comparison so you're not overpaying.
Renters Insurance
Affordable protection for your belongings even if you don't own the building. Often less than a dinner out each month.
Business Insurance
General liability, commercial auto, workers compensation, and business owners policies for small businesses in Gwinnett County.
Life Insurance
Term and whole life options, including no-medical-exam policies, from multiple carriers. Coverage that fits your family's needs without unnecessary complexity.
Get a Quote
Getting a quote from Excelso costs nothing and takes a few minutes. You'll hear back from Cristian directly — with real options from real carriers.
I'm Cristian Serna.
I've worked in insurance for more than 20 years, including time on the captive side with Nationwide, so I know both worlds. I started Excelso because I wanted to serve clients the way I'd want to be served: with straight answers, real options, and someone who picks up the phone.
Serving Duluth, Lawrenceville, Norcross, and Beyond
Excelso is based in Duluth and serves clients across Gwinnett County and metro Atlanta. Whether you're in Lawrenceville, Norcross, Peachtree Corners, Suwanee, or Johns Creek, you get the same direct access to Cristian — not a call center, not a rotating staff.
Reviews
What Our Clients Have to Say
Customer testimonials on Google
Atendemos en Español — Servicio Bilingüe Auténtico
Cristian Serna es colombiano de nacimiento y lleva más de 25 años viviendo y trabajando en Atlanta. Si prefieres hacer tus trámites de seguro en español, estás en el lugar correcto. No es un servicio de traducción — es tu agente, hablando contigo directamente en tu idioma.
Visita nuestra página en español para obtener más información sobre coberturas de auto, hogar, vida y negocios.
Common Questions About Working with an Independent Insurance Agent
What does it mean that Excelso is an independent insurance agency?
It means I'm not employed by or contracted exclusively with any single insurance company. I work with 15+ personal lines carriers and 8+ commercial lines carriers, so I can compare options across the market and recommend coverage based on what fits your situation — not what fits a sales quota.
Who is the best independent insurance agent in Duluth, GA?
That depends on what you need, but clients choose Excelso for a few consistent reasons: 20+ years of experience, access to a wide range of carriers, bilingual service in English and Spanish, and direct access to the agency owner on every call. You can read what clients say on our reviews page.
Do you offer insurance in Spanish?
Yes. Cristian is a native Spanish speaker originally from Colombia and has lived in the Atlanta metro for more than 25 years. Every conversation, quote, and policy explanation is available in Spanish — directly from the agent, not through a translator.
What types of insurance does Excelso offer?
Excelso offers auto, homeowners, renters, life, and SR-22 insurance for individuals and families, plus general liability, commercial auto, workers compensation, and business owners policies for small businesses in Gwinnett County and metro Atlanta.
How do I get a quote?
You can request a free quote online, call or text 770.299.8391, or visit the office at 3628 Satellite Blvd, Duluth, GA 30095. Most quotes are turned around quickly — often the same day.
